Reloading a current card
1.800.569.2018 you just need the 14 digit number on the back of the card. It is added immediately, no waiting
Thanks, we were looking for this info to add minutes to my son's (Airman Zachary P Williams, New Bern, NC) card.
Thanks, we were looking for this info to add minutes to my son's (Airman Zachary P Williams, New Bern, NC) card
Ladies please be careful using this number! I called the second day they were in port and put minutes on my husbands card and they charged my bank acct and took $50 out and now since then they have not added time to his card and they have said everyday for the last 3 days their system is down and keep saying it will be back up. Idk what is going on but I told them if they do not have an answer tomorrow I am calling my bank and reporting them. The day the money was taken out my husband called about 30 minutes later to check on it and they claimed their system was down yet they had just taken money out of my acct. I get notified immediately for any transaction made bc its the acct I use for online stuff. I dont know what is going on but I am very dissapointed in ATT. I could barely understand either person I talked to and neither of them could direct my call elsewhere to figure out what was going on and had no clue what was going on. I will let everyone know what happens.
Idk they seem to have a hold on most military calling cards. Might just be they are the only ones that has invested in the technology. Or they got a contract for it.
they are still having the issues with the calling card thing she said they hoped it would be resolved today.
Is ATT the only ones that carry this kind of card?
AT&T are the only ones that can be used on the ship. I don't know if the Navy has a contract with them or what but that is what I have been told. AT&T only. I think other cards can be used internationally when they are in port but not on the ship. If I'm wrong, someone please set me straight :)
I just upped my sons minutes this morning and they went thru fine.
what I did was verified how many minutes were on it and then added them.
The global minutes cards from ATT seem to be alittle cheaper and work on the ship.